• Customers must ensure that the shipping address provided is complete, accurate, and up-to-date. This is crucial to ensure timely and successful delivery of products.
• We offer shipping and delivery of products across India, except in areas classified as non-serviceable by our logistics partners.
• We strive to deliver products purchased from The essence Pantry in excellent condition and in the fastest time possible. Also, for all the subsequent purchases of Order value of Rs.1000 or more, we will deliver the order to your doorstep free of cost. A minimal shipping charge will be applicable to all orders under Rs.1000 based on cart items.
• Products will be dispatched within 24 hours of receiving an order, except in cases of public holidays or unforeseen operational circumstances. Delivery typically occurs within 5-7 working days, depending on the location. The company will share order dispatch details with the user via email or the contact number provided at the time of purchase.
• Once your order has been dispatched, you will receive an email or SMS containing the tracking details. This will allow you to monitor the status of your shipment in real-time. You can track your order using the tracking number provided through the logistics partner’s website or contact our customer support for further assistance.